Coronavirus Challenges | Platinum Vauxhall

CORONAVIRUS – An Announcement From The Platinum Motor Group

We hope that you are safe and well.

On the Monday 18th may, we will re-open our Service and Parts departments. but we are doing it safely and by appointment only.

How we are keeping our dealerships safe

The safety of our team, customers, suppliers and contractors is key. So, we will be putting social distancing measures in place. This means there will be fewer cars and no brochures or magazines on display. But you will still get the friendly welcome and high-quality service you expect from us.

What to expect when you visit us.

When we are open for business, our priority is to keep you safe. If you do visit us, these are the important steps we will be taking:


We will keep the 2m distancing rule at all times, ensuring there’s enough room for this throughout the showroom and reception areas.

Hand sanitiser will be available to use throughout your visit.

Upon arrival we will greet you whilst ensuring that the 2m distancing rule is maintained​.

We will keep our doors open and pathways clear to avoid any unnecessary risks of contact.

We will thoroughly cleanse all surfaces and vehicles in our dealership after every use.

Do you need to visit us? (or could we help you remotely?)

If you are unsure, please contact our team and they will help you decide if a visit is necessary or provide support in another way. In all instances, we will do our best to find a way to help you.

If you do need to visit our dealership, we recommend that you confirm an appointment with us first.

Our current opening times will be:

Vauxhall Trowbridge

Sales ServiceParts

Mon – Fri physically Closed*Mon – Friday 9am – 5pmMon – Friday 9am – 5pm

Saturday CLOSEDSaturday CLOSEDSaturday CLOSED

Sunday CLOSEDSunday CLOSEDSunday CLOSED

*Though we are physically closed, Sales are open for telephone and online enquiries only until further notice.

Vauxhall Frome

Sales ServiceParts

Mon – Fri physically Closed*Mon – Friday 9am – 5pmMon – Friday 9am – 5pm

Saturday CLOSEDSaturday CLOSEDSaturday CLOSED

Sunday CLOSEDSunday CLOSEDSunday CLOSED

*Though we are physically closed, Sales are open for telephone and online enquiries only until further notice.

Please note these are our re-opening hours and will be subject to review as we ease out from lockdown.

Whether inside or outside the showroom, you can rest assured that we take the safety of our team and customers seriously.

We very much look forward to welcoming you back to Platinum.

Yours sincerely

The Platinum Board of Directors